Due to the artisan nature of our products, we do not accept returns or exchanges. Please reach out via any of our social media platforms or via email at hello@wabisabibotanicals.com with any questions or concerns you have prior to placing an order. We are happy to include free samples (whenever available) with your order, or to help you choose a product or skincare ritual that's right for you!

If you have any issues with your order, please retain all original packaging and send us an email with photos to hello@wabisabibotanicals.com within 72 hours of receiving your order.