In August 2017, we released a public survey in which over 100 women aged 18-60 years expressed their wants, needs, frustrations, and 'wish list' items for a brand in the organic beauty niche.
We took those responses - your responses - and used them to create a better Wabi-Sabi Botanicals. Read on for three things you'll want to know about the new Wabi-Sabi Botanicals...
No. 1 | 30-Day Money Back Guarantee
We've all been there - you invest in a new product online, receive it, and it's doesn't live up to your expectations, reacts poorly with your skin, or simply does nothing for you. You're stuck with a product you're never going to use and you're out the money.
We want you to use and love the products you buy.
Starting January 2018, our new 30-Day Money Back Guarantee states that any full-size product (minus shipping fees) can be returned or exchanged for any reason, within 30 days of purchase.
No. 2 | Sample Program
One of our most highly requested 'wish list' items, we've created a generous Sample Program for anyone who wishes to try our complete product line.
Just $29 shipped, our Complete Sample Kit allows you to sample all of our product offerings before you invest in full-size product. Discover your favorites (we have a feeling you're going to love them all) and leave the rest.
No. 3 | Free Worldwide Shipping
One of the most widely expressed concerns in our insight survey, from our international sisters especially, was shipping costs. Shipping costs add up.
We are very excited to offer you free shipping anywhere in the world when you meet our minimum purchase requirements.
Spend 59 USD or more and receive free domestic shipping anywhere in the US.
And because we have sisters all over the world - spend 179 USD or more and receive free International shipping.
So, there you have it! You spoke, we listened. Like really, truly listened to how we can serve you better.
And it still stands. We want to hear your feedback, answer your questions, and connect with you better. We're in this together.
The easiest way to stay connected and be a part of is to join our private, online Facebook community. Subscribe to our email newsletter below for your personal invite!
You can also reach out via any one of our social media channels or via email at email@example.com anytime.